Contact information

Contact Information

Effective date: 20 April 2025

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Get in Touch

We're here to help. Whether you have a question about your order, need assistance with a return, or simply want to know more about our products, our team is ready to assist.

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Customer Support

📧 Email: support@thecloudslipperaustralia.com 📞 Phone: +61 2 9047 3816 🌐 Website: thecloudslipperaustralia.com

Our support team is available Monday to Friday, 9:00am – 5:00pm AEST. We aim to respond to all enquiries within 1–2 business days.

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Our Offices

🇦🇺 Australia 182 Pitt St, Sydney NSW 2000, Australia

🇬🇧 United Kingdom 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

🇺🇸 United States 30 N Gould St, Ste N, Sheridan, WY 82801, USA

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Before You Contact Us

You may find an instant answer in our policy pages:

• 📦 [Shipping Policy] — delivery timeframes and tracking
• 🔄 [Refund & Return Policy] — how to return an item or request a refund
• 🔒 [Privacy Policy] — how we handle your data
• 📋 [Terms of Service] — your rights and our obligations